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Travel-Flow Upsell Insights

Blend UX and business for growth
Use AI for tailored offers
Know your traveler, boost profit
Elevate journeys, drive revenue
Redefine business with personalization

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Six steps for better travel experience.

These six steps are crafted to not only improve user experience
but also to unlock potential upsell opportunities.

A Primer On Upselling: A check for fundamental mistakes in your approach

Strategic Diagnostics: Identifying key moments in your user's Customer Journey for effective upselling

Personalization Power: Tailoring upsells for maximum impact and 5 ways to boost customer loyalty

Watch your language! The 3 golden rules of UX writing for impactful communication

Insights from Iztok Franko: Explore upselling strategies and feedback analytics, enriched with knowledge from expert, Iztok Franko (founder of Diggintravel.com)

Extensive Upsell Guide: Over 40 pages e-book of rich insights and practical advice to enhance your travel upselling tactics

Six steps for better travel experience.
Direct to Your Inbox

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A Primer On Upselling: A check for fundamental mistakes in your approach

Strategic Diagnostics: Identifying key moments in your user's Customer Journey for effective upselling

Personalization Power: Tailoring upsells for maximum impact and 5 ways to boost customer loyalty

Watch your language! The 3 golden rules of UX writing for impactful communication

Feedback Analytics: Measuring satisfaction and effectiveness in upselling activities, and planning strategic changes

Interactive Insight: A quiz to gauge your proficiency in optimizing upsell strategies

Expert insights on customer journey displayed on cards.

Zero bullshit
Only good quality
know-how from experts

Get to know our insights

"Oriented towards aligning the UX layer with clients' business goals 📈 I concentrate on formulating enhancement plans rooted in user feedback 👩🏼‍💻."

⎯

Małgorzata Dolińska-Amrozik
Product Designer for Lufthansa Group

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"Specializing in journey stage management 🧳 I am dedicated to creating a seamless user experience by tailoring perfect moment offers 🎯."

⎯

Agnieszka Malik
UX/UI Designer for Lufthansa Group

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Why is it worth it?
A handful of specific data.

+139,4%

Growth in Global Ancillary Revenues: Over the past 10 years, global ancillary revenues have experienced a remarkable surge.

70%

of travelers are more likely to book when products are combined.

32%

of travelers are willing to pay for seat selection.

60%

of travelers prefer buying ancillary products 1-6 days before travel.

32%

of travelers have increased their use of loyalty programs.

Insights from Guest Expert: Iztok Franko

To enrich our exploration of upselling in travel, we've brought in Iztok Franko for his seasoned insights. The founder of Diggintravel.com and host of The Diggintravel Podcast, Iztok specifically offers his expertise on strategic upselling and optimizing customer journeys in the fifth part of our series, providing a focused and valuable perspective.

Access Insights

Who we crafted this for?
For all Upsell Explorers!

Strategic Growth Advocate

Dedicated to enhancing online sales margins and fostering customer loyalty through systematic approaches.

Shared Goals Coordinator

Advocating for common goals across departments, bringing together varied perspectives for success.

User Experience Pioneer

On a mission to deliver unparalleled user experiences throughout the digital journey.

Get ahead with our Upsell guide!

Receive our expert knowledge in six carefully crafted emails, sent weekly. This gives you ample time to absorb each step's valuable insights.

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We know what we're talking about
Been there, done that...

Lufthansa Group: Smooth journeys in the digital cosmos

Focused on the business perspective, we adeptly enhance sales while maintaining a high-quality user experience for the Lufthansa Group's mobile apps.

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Reconstructing a Passenger App

Revamped iTaxi app: Shortened ride-calling, reduced steps by 80%, and highlighted relevant options, fostering upselling through streamlined user experience.

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E-commerce platform for the world's biggest tourist brand

In a five-year collaboration with TUI, we revamped TUI.pl, boosting online sales through streamlined booking, enhanced hotel presentation, and innovative design.

More info

"We consistently prioritize the business perspective, skillfully elevating sales without compromising the quality user experience."

⎯

Agata Kuich
IT Business Partner

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Mail_Green agata.kuich@syzygy.pl

No more upsell headaches. Our experts deliver swift solutions for lasting success!

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"We consistently prioritize the business perspective, skillfully elevating sales without compromising the quality user experience."

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